PRIVACY POLICY

Customer Care

At Clock Jack Puzzles, we curate the best quality and most interesting images that we personally want to see in a puzzle. Our hope is that you agree and you enjoy piecing them together as much as we do.

We stand by the quality of our offerings and should you have any quality concerns we want to hear about it. We value your feedback and welcome your suggestions, as they enable us to continually improve our operations and provide you with puzzles you want to own.

If you have any questions, require assistance, or would like to share your feedback, please don't hesitate to reach out to us in the links below. We are here to listen, support you, and ensure your happiness with our products and services.

Thank you for choosing Clock Jack Puzzles.

Privacy & Safety

Data Collection: We collect and store personal information, such as name, email address, and shipping address, solely for the purpose of fulfilling orders and providing customer support. We only collect information that is necessary and relevant to our business operations.
Information Usage: The personal information we collect is used strictly for internal purposes only. We do not sell, rent, or share any personal information with third parties for marketing or promotional purposes.
Data Security: We take data security seriously and implement stringent measures to protect your personal information. We utilize industry-standard encryption protocols to ensure the confidentiality and integrity of data transmission. Our systems are regularly monitored and audited to maintain the highest standards of security.
Consent and Control: By providing your personal information, you consent to its collection, storage, and usage as described in this privacy statement. You have the right to review, update, or request the deletion of your personal information from our records. Please contact us to exercise your data rights.
Third-Party Services: In some instances, we may engage trusted third-party service providers to assist with order fulfillment or customer support. These providers are contractually bound to handle your personal information securely and are prohibited from using it for any other purposes.
Compliance with Laws: We comply with applicable data protection laws and regulations in handling your personal information. In the event of a data breach, we will promptly notify affected individuals and take appropriate actions to mitigate any potential harm.
Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience on our website. These technologies do not collect personally identifiable information unless you voluntarily provide it. You can manage your cookie preferences through your browser settings.